Was just the slowest service possible all day. We had to track someone down to get refills. They stil shorted us some drinks so I had to go back to the bar and get them. I had to ask a manager and he only said they were understaffed and then another 5 minutes later I found another manager who finally helped get our drinks. I had to go find her and still we didnt get it. Our food arrived 15 minutes later but we still had no drinks, no condiments, napkins or silver. She took our order since it was apparent she had too much going on. I went to the bar to get someone to come hlep us. The worst part came when we wanted to order food and drinks during bowling. From the time we arrived in line til we actually got checked in and got our shoes was approx 20 minutes (and that was with a reservation). The line to check-in got longer and longer as the new people that were staffed (they said they were new) struggled to get everyone checked in. Went there on Friday during Thanksgiving break. We spent several hours and my Granddaughter had a blast and that’s what it’s all about. Stars and Stripes provided us with an exciting, safe, family friendly environment. The staff we encountered were friendly and helpful. When you visit you can choose from the following options:Ĥ-Bowling/They have both regular and VIP(Blue Room) Bowlingĥ-7/10 Grille/If you want classic American grill food or drinks they are serving it up! Lots of prizes to pick from in the “Winners Club”. The games use a rechargeable power card which also loads and keeps track of points you earn toward prizes. They have games for all ages so each of us had a great time. After finishing our pizza we spent some fun time together in the Arcade. We decided to wait until we finished bowling and went to the 7/10 Grille and ordered a pizza. If you need food or drinks while bowling, they offer waitress service or you can do what we did. We spent quality time helping my Granddaughter learn to bowl. This is a large, newly remodeled facility. My wife and I took our four year old Granddaughter to S & S.
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